Our Policy
Nuska offers digital products only. Since our products are delivered online, our refund and cancellation policy is based on delivery status and service completion.
Refund Eligibility
- If you do not receive your product within 24 hours of payment, you are eligible for a full refund.
- If we are unable to complete your order for any reason, we will refund the full payment.
- Refunds may not be available once the digital product has been delivered, unless there is a genuine delivery or service issue.
Cancellation Policy
- Orders can be cancelled before the product has been prepared or delivered.
- Once work has started on a custom digital product, cancellation may not be possible.
- Please contact us as soon as possible if you want to cancel your order.
How to Request a Refund
To request a refund, please contact us using the email or phone number below with your order details and reason for the request. We will review your case and respond as soon as possible.
Refund Time
Approved refunds will be processed back to the original payment method within a reasonable time, depending on the payment gateway and bank processing time.
Important: Since Nuska sells digital astrology products only, we encourage customers to read the product details carefully before purchasing.
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